Refund policy

If there is any problem or question regarding your shipment, please contact us by phone at 212.529.8766 or email us hello@mudnyc.com

MUD strives to provide excellent Customer Service, and we will do whatever we can to ensure that you're satisfied.

We accept returns on merchandise in their original, unused condition. Once received, we will refund the cost of the product minus the shipping fee. 

Please send to 

MUD LLC

307 East 9th Street, GRN

NY, NY 10003

USA

We do not accept returns on coffee bags that have been opened.